Our Client Services team is here to help you through the entire process from sample submission to acquisition of results. We serve as a vital link in the communication between various sections of the laboratory and you – our client. This section is responsible for:

• Accessioning and routing samples
• Data entry of cases
• Billing and general reception for clients, both in-person and over the phone
• Sending & tracking samples referred to other laboratories
• Prices
• Sample requirements or appropriateness
• Reporting of results
• Shipping options
• Expected results times
• Referral tests
• Requests for supplies (e.g., user’s guide, forms, histopathology mailers, federal express air bills, media, and others).