Once your invoice is generated by the Veterinary Diagnostic Laboratories, the amount due is transferred to the University’s Accounts Receivable system for payment tracking and processing. All VDL accounts that are external to Colorado State University are considered a commercial account with Colorado State University.

Commercial Accounts

Business Hours: Mon - Fri 7:30 AM - 4:30 PM
E-mail: AROperations@colostate.edu
Phone: (970) 491-2697
Fax: (970) 491-2452

Commercial Account Information

On or around the 14th of each month, the University will generate a statement showing all activity which has posted to your account during the current month. Payment must be received by the 10th of the month, or the next business day when the 10th falls on a weekend or University holiday, to avoid late payment charges. Please call the lab at (970) 297-1281 if you have any questions related to any statements received.

Payments can be made online, in person or mailed to the Cashier’s office address listed above. 

• Online Payments via FAMweb 

• Returning commercial customers, who have already created a FAMweb profile, click here to view account and pay online.

• Commercial customers, who are logging into FAMweb for the first time, click here. You will need a valid email address and your CSU Account Number beginning with 82xxxxxxx to create your FAMweb profile.

• Commercial customers who are interested in viewing account information and paying online should contact Accounts Receivable Operations at (970) 491-2697 to create your account.

• Electronic check (e-check) is CSU’s preferred method of payment and is a free service provided by the university. Credit card payments are processed by a third party servicer that charges a 75 cent transaction fee, plus a 2.25% portal administration charge.

• International Funds Payment is also available online if paying in a foreign currency. 

• In Person Payments Including cash, check, or PIN-based debit cards:

• Howes Street Business Center, Room 110
  555 South Howes Street
  Fort Collins, CO 80523

• Wire Transfer:

• Payments via wire transfer must include the student/commercial account number in the reference information field of the wire. Please call 970-491-7131 for CSU's wire transfer instructions. (These are not to be used for CSUF, CSURF, or CSU Global wires or ACH payments).