As a practitioner, the importance of effectively communicating with your clients has never been more important. The tremendous growth of the human-animal bond has driven a need for improving communication between veterinarians and their clients, who care about their animals than ever. The Frank Workshop is an interactive program customized to enhance each individual’s clinical communications skills. This evidence-based laboratory uses best practices in teaching communication, including demonstration and observation of communication skills, realistic client portrayal, constructive feedback and video reflection.