Communication is a Clinical Skill
As a practitioner, the importance of effectively communicating with your clients has never been more important. The tremendous growth of the human-animal bond has driven a need for improving communication between veterinarians and their clients, who care about their animals than ever. The FRANK Workshop Series is an interactive program customized to enhance each individual’s clinical communications skills. This evidence-based laboratory uses best practices in teaching communication, including demonstration and observation of communication skills, realistic client portrayal, constructive feedback and video reflection.
Register for an upcoming FrankTM Workshop Series!
FRANK Workshop Series
The FRANK Workshop Series is composed of three highly interactive weekend communication courses. The workshops are designed to be taken in succession to initially focus on your communication skill development - building a strong communication toolbox (FRANK 1.0 and 2.0 Workshops), and then on communication coaching for others – providing feedback and facilitating learning (Communication Coaching Skills Workshop). The end result is feeling confident and competent in supporting others in developing their communication skills. FRANK Workshop Series is composed of three highly interactive weekend communication courses. The workshops are designed to be taken in succession to initially focus on your communication skill development - building a strong communication toolbox (FRANK 1.0 and 2.0 Workshops), and then on communication coaching for others – providing feedback and facilitating learning (Communication Coaching Skills Workshop). The end result is feeling confident and competent in supporting others in developing their communication skills.
FRANK 1.0 Workshop
Effective use of 10 communication skills to facilitate supportive learning and development of communication skills for veterinary team members, veterinary colleagues, and veterinary students.
FRANK 2.0 Workshop
Effective use of 10 communication skills to deliver information in a give-and-take manner that encourages the client to take an active role in the conversation to enhance buy-in and commitment to the care plan.
Communication Coaching Skills Workshop
Effective use of eight communication skills to facilitate supportive learning and development of communication skills for veterinary team members, veterinary colleagues, and veterinary students.
Registration information and upcoming dates can be found here.