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Dr. Tim Holt teaches a student veterinary communication techniques during one of his classes at Colorado State University

 Welcome to Veterinary Communication for Professional Excellence - enhancing the lives of people and animals one conversation at a time.

Veterinary Communication for Professional Excellence

Enhancing the Lives of People and Animals One Conversation at a Time.

You Expect your Veterinarian To:

  • Ask the right questions
  • Listen to your concerns
  • Inform you of how to provide the best care
  • Respect your decisions
  • Be a partner with you and your animal

Communication is at the heart of providing high-quality medical care for your animal and is key to building trust and rapport with you the caregiver.

Our passion is teaching best practices in veterinary communication to ensure that our graduates and practicing veterinarians are confident and skilled at building partnerships.

To ensure best care for the animal, build a strong relationship with the client and to enhance competence and fulfillment in client interactions and practice

Recent News

  • Jane Shaw video screenshot
    The Firehouse Communication Project is a pretest-posttest interventional study with 4 veterinary practices in Austin, TX. At the start, we measured client, veterinarian, and team satisfaction and effectiveness using survey tools and communication skills based on video-recordings. Now, we are collecting surveys and videos again to evaluate the effectiveness and results of the intensive onsite communication training. 
  • Mary Jane Collier
    In May 2019, Dr. Mary Jane Collier joined the Veterinary Communication for Professional Excellence as a part-time faculty colleague. Collier is an Emeritus Professor in Communication and has served as a department head for multiple institutions. Collier is recognized for cultural communication and distinguished service. She brings vast teaching experience, along with a love of veterinarians and dogs to grow our program.
  • jane shaw full professor
    ​On July 1, 2019, Dr. Jane Shaw was promoted to Full Professor in the Department of Clinical Sciences. After a year-long peer review process, Shaw received the Provost's recommendation and former CSU President Tony Frank's acceptance.​​
  • vcpe press release
    This honor is given to senior veterinary students who have demonstrated excellent communication skills, strong relationships with clients and colleagues, and a deep respect for the human-animal bond. The winners from the DVM 2019 graduating class were Cat Ogle, Malinda DeBell, Thea B'ey, and Lydia Smith-Osborne! Congratulations doctors!​​​​
  • vcpe
    Third-year DVM student Tory Nelson received the Bayer Excellence in Communication Award two years in a row for demonstrating communication skills competency during a videotaped interaction with a client. Tory receives a certificate and generous award from Bayer Animal Health for her exemplary communication skills. Congratulations Tory and many thanks to Bayer for supporting this award and advancing communication in the veterinary profession!​​​​​​
  • veterinary communication for professional excellence
    Again this year, 93% of the DVM Class of 2019 (80/60) ranked communication as their skill of greatest competence upon graduation. Likewise, the communication coursework was identified as one of the strongest aspects of the veterinary medical education program and as critical preparation for clinical rotations.​​
  • dr. jane shaw
    The ACH Healthcare Communication Teaching Excellence Award recognizes educators who advance the field of healthcare communication.October 2017 Dr. Jane Shaw was honored as the inaugural recipient of this award. ​​
  • FRANK workshop series
    The new FRANK Communication Workshop Series provides the opportunity for veterinary team members to enhance their communication toolbox and learn how to mentor others. These workshops are offered throughout the year at CSU. For more information, please visit our FRANK Workshop Series page.​​

​VCPE: Program Accolades

program accolades ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Giving Button - Veterinary Communication and Education
Contact Us:
​1678 Campus Delivery
Fort Collins, Colorado 80523-1678

(970) 297-5051

 (970) 297-1275