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Dr. Tim Holt teaches a student veterinary communication techniques during one of his classes at Colorado State University

 Welcome to Veterinary Communication for Professional Excellence - enhancing the lives of people and animals one conversation at a time.

Veterinary Communication for Professional Excellence

Enhancing the Lives of People and Animals One Conversation at a Time.

You Expect your Veterinarian To:

  • Ask the right questions
  • Listen to your concerns
  • Inform you of how to provide the best care
  • Respect your decisions
  • Be a partner with you and your animal

Communication is at the heart of providing high-quality medical care for your animal and is key to building trust and rapport with you the caregiver.

Our passion is teaching best practices in veterinary communication to ensure that our graduates and practicing veterinarians are confident and skilled at building partnerships.

To ensure best care for the animal, build a strong relationship with the client and to enhance competence and fulfillment in client interactions and practice

Recent News

  • vcpe
    Third-year DVM student Tory Nelson received the Bayer Excellence in Communication Award for demonstrating communication skills competency during a videotaped interaction with a client. Tory receives a certificate and generous award from Bayer Animal Health for her exemplary communication skills. Congratulations Tory and many thanks to Bayer for supporting this award and advancing communication in the veterinary profession!
  • vcpe press release
    This honor is given to senior veterinary students who have demonstrated excellent communication skills, strong relationships with clients and colleagues, and a deep respect for the human-animal bond. The winners from the DVM 2018 graduating class were Brent Von Schaumberg, Christi Leong, Audrey Herndon, and Janin Post. Congratulations doctors!
  • FRANK workshop series
    The new FRANK Communication Workshop Series provides the opportunity for veterinary team members to enhance their communication toolbox and learn how to mentor others. These workshops are offered throughout the year at CSU. For more information, please visit our FRANK Workshop Series page.
  • veterinary communication for professional excellence
    Again this year, 97% of the DVM Class of 2018 (85/88) ranked communication as their skill of greatest competence upon graduation. Likewise, the communication coursework was identified as one of the strongest aspects of the veterinary medical education program and as critical preparation for clinical rotations.
  • dr. jane shaw
    The ACH Healthcare Communication Teaching Excellence Award recognizes educators who advance the field of healthcare communication.October 2017 Dr. Jane Shaw was honored as the inaugural recipient of this award.
  • jane shaw FRANK course
    The July 1 2017 edition of JAVMA News highlights the importance of effective veterinarian-client communication to address canine behavioral issues, in particular open-ended questions to elicit clients concerns. The news article features the FRANK Communication Workshops as a resource for intensive communication skills training for veterinarians, using simulation of client interactions.
  • courtney hensel
    In early 2017, Courtney joined the VCPE team as the Communication and Curriculum Coordinator. You will find her in the office part-time, handling logistics of the communication courses and workshops to ensure a supportive and hassle-free learning environment for students and veterinarians. She is a fabulous asset to the program!

​VCPE: Program Accolades

program accolades make a gift
Contact Us:
​1678 Campus Delivery
Fort Collins, Colorado 80523-1678

(970) 297-5051

 (970) 297-1275