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Dr. Tim Holt teaches a student veterinary communication techniques during one of his classes at Colorado State University

 Welcome to Veterinary Communication for Professional Excellence - enhancing the lives of people and animals one conversation at a time.

Veterinary Communication for Professional Excellence

Enhancing the Lives of People and Animals One Conversation at a Time.

You Expect your Veterinarian To:

  • Ask the right questions
  • Listen to your concerns
  • Inform you of how to provide the best care
  • Respect your decisions
  • Be a partner with you and your animal

Communication is at the heart of providing high-quality medical care for your animal and is key to building trust and rapport with you the caregiver.

Our passion is teaching best practices in veterinary communication to ensure that our graduates and practicing veterinarians are confident and skilled at building partnerships.

To ensure best care for the animal, build a strong relationship with the client and to enhance competence and fulfillment in client interactions and practice.

 

Recent News

  • dr. jane shaw
    The ACH Healthcare Communication Teaching Excellence Award recognizes educators who advance the field of healthcare communication.October 2017 Dr. Jane Shaw was honored as the inaugural recipient of this award.
  • veterinary communication for professional excellence
    In the most recent Alumni Survey (2017 graduates), 85% of alumni surveyed said they were satisfied or very satisfied with the communication training they received at CSU. When alumni were asked "what are the top 2-3 strengths of the CSU DVM program", 61% highlighted the communication curriculum.
  • FRANK workshop series
    The new FRANK Communication Workshop Series provides the opportunity for veterinary team members to enhance their communication toolbox and learn how to mentor others. These workshops are offered throughout the year at CSU. For more information, please visit our FRANK Workshop Series page.
  • jane shaw FRANK course
    The July 1 2017 edition of JAVMA News highlights the importance of effective veterinarian-client communication to address canine behavioral issues, in particular open-ended questions to elicit clients concerns. The news article features the FRANK Communication Workshops as a resource for intensive communication skills training for veterinarians, using simulation of client interactions.
  • courtney hensel
    In early 2017, Courtney joined the VCPE team as the Communication and Curriculum Coordinator. You will find her in the office part-time, handling logistics of the communication courses and workshops to ensure a supportive and hassle-free learning environment for students and veterinarians. She is a fabulous asset to the program!
Giving Button - Veterinary Communication and Education
Contact Us:
​1678 Campus Delivery
Fort Collins, Colorado 80523-1678

Phone:
(970) 297-5051

Fax:
 (970) 297-1275